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• Auto Tuning Samsung Tv Greyed Out Windows 10

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Mar 07, 2010 Hi I have a Samsung 40' digital TV and am trying to retune, but the channel feature in the menue is greyed out as is the plug and play. I cannot axcess it to tune. What am I doing wrong and why is it greyed out? Please help:lease. Aug 20, 2018  This video shows you how to re-tune a Samsung TV using the auto-tune function. The method shown is for tuning in TV aerial signals for Freeview but the same technqiue can be used for tuning in. Jun 14, 2017 Only older Samsung models had a separate DTV tuning menu, your's doesn't. The tuning or plug n play menu will be greyed out if the source is set to EXT. Dbms_auto_task_admin.disable sql tuning advisor. Press the 'TV' button (Top RHS on remote) then the menu button, select setup and Auto store, select Air (not Cable) and select Digital. Auto tune evo vst 5. If it asks for a PIN no the default is 0000 (4 zero's). Jun 12, 2012 The tuner is greys out in the menue so I can't tune my tv - Answered by a verified TV Technician We use cookies to give you the best possible experience on our website. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.

Samsung Tv 2020 Models

Comments

• #2

  You need to do a factory reset. I think this should work: First of all, change the 'Source' setting to TV rather than HDMI which you likely have at the moment. You can then reset using the 'Plug and play' from the main menu - you need to enter the passcode which is probably 0000 unless you have changed it. Use the 'Air' option and digital tuning only.
• #3

  Ah thanks Ibear. If I use the Air option and digital tuning only, does that mean it won't reset our custom picture/sound settings etc.? Presumably it won't retune Virgin Media/dvd etc. either? That would be good if it works!
• #4

  If you do a full Factory Reset that sets it back to the state it was in when you first took it out of the box. So it will wipe all custom settings.
  Since you don't 'tune' Virgin or DVD retuning Freeview has zero impact on those.
  This may be a stupid question but you do actually have the aerial connected? All too easy for it to have been pulled out and no-one noticed if you don't use it. Also the lead could be damaged or faulty hence the no signal message. Another possibility is that the cabling to the aerial has become damaged, or the aerial itself. Again easy to miss if you don't use it.
  And another possibility is that you may have an amplifier hiding in the loft or up close to the aerial that has lost power. If you had a masthead amplifier then it would have had a power supply unit plugged in behind the telly. If that has died, been unplugged, gone AWOL then the amp won't be working and is now acting as a pretty effective signal blocker.
  Oh and there was never any such animal as Analogue Freeview. Freeview was and always will be digital. So if you were receiving channels such as BBC3 and ITV4 in the past then you were receiving digital TV. So in theory you should still be able to. All that happened at DSO was the analogue channels were turned off and the digital channels shuffled about a bit onto the freed up frequencies. In the case of Crystal Palace (if that is where you receive from) no change of aerial should be necessary.
• #5

  Ah thanks Ibear. If I use the Air option and digital tuning only, does that mean it won't reset our custom picture/sound settings etc.? Presumably it won't retune Virgin Media/dvd etc. either? That would be good if it works!

  
  I worked through that on my 2 year old 19in IDTV Samsung and the Plug and Play option appeared to retain those settings. I think it simply clears the channel memorys. If your's is similar, you may well have normal, 'dynamic' and 'movie' presets so it may be worthwhile taking a note of these just in case.
  The Virgin box likely uses an HDMI input and the DVD either HDMI or SCART, both do not need to be tuned as they direct inputs, just selected using the 'input' button on the remote, On mine this cycles through the tuner, SCART, VGA for computer connection and HDMI.
• #6

  chrisjr: yes the aerial is connected, straight from the wall into the tv. It did work fine which is why I can't understand what's happened. Thanks for the explanation, not really very good with freeview! We've never had an amplifier, just the basic aerial.
  Ibear: yes that sounds exactly like ours, with the 'movie', 'dynamic' etc. Will make a note of them before I try it. I'll report back!
• #7

  We don't really use freeview as we have Virgin Media but I decided over the weekend to retune our Samsung TV (approx 3 years old) so we have inbuilt freeview as a back up. It was ok before the switchover but now we've got 'no signal' and we can't retune as the 'digital media' option on the TV menu is greyed out, presumably because there's no signal. Help! Is there a way round this? My own stupid fault for not doing it at the changeover.
  We have a basic rooftop aerial which was ok with the analogue freeview. Is it likely that we need a new aerial just to get the signal so we can tune it in? If so we probably won't bother.
  We're in Essex so I'm guessing we're using the Crystal Palace transmitter. My mum's is tuned to this and she lives round the corner from us
  Would appreciate any advice on this.

  
  Storing Channels Automatically.
  Press Menu button
  Main menu displayed
  Press the 'up'/down triangles to select Channel options
  Press enter
  press up/down triangles to select Auto store
  Press enter
  The auto store menu is displayed with start selected
  press enter
  tv should now start to search for all the Freeview channels
  As search progresses the number of channels found will be automaticall y displayed.
  Do nothing until the search is completed.
  Channels should be listed in correct order.
  You can download the user manual from the Samsung site.
• #8

  chrisjr: yes the aerial is connected, straight from the wall into the tv. It did work fine which is why I can't understand what's happened. Thanks for the explanation, not really very good with freeview! We've never had an amplifier, just the basic aerial.

  Always worth using a different cable between wall and TV. It is possible to damage it in ways that are not immediately visible.
  Equally the cable up to the aerial itself may be dodgy. Or the connections on the back of the wallplate could be iffy. So worth checking both out as much as you are able. On the back of the wallplate check the connections are still tight and that the screen braid is neatly held by the clamp. It only takes a single stray strand to break free and touch the inner conductor to degrade the signal.
  Another common failure is the connection box on the aerial. Which may not be easy to get at. If the aerial is outdoors rain can get in and corrode the terminals and damage the cable.
  So if you get no joy from the TV check out the cabling and aerial as much as you can to check it is still in good order.
  Also if you can, try some other known working Freeview device on the aerial. eg a set top box or PVR belonging to a friend or family member that they don't mind lending you as a test. Alternatively take your telly to another aerial you know works (not as easy perhaps as taking a small box from house to house ).
• #9

  I've sorted it and we have Freeview again! Thanks everyone. It was a combination of my stupidity and the apprentice who installed the Tivo. He'd looped an aerial lead from the dvd recorder into the tv but not plugged the main aerial lead into anywhere. I plugged that in but put it in the wrong place in the tv. Once I realised I needed to remove the lead that was in it was sorted and it's updated everything. Now just need to work out how to record from it. Think I can tackle that one!
  Gwynne: thanks for the info. I looked on Samsung website this afternoon and couldn't find that. It worked perfectly!

Comments

Auto Tuning Samsung Tv Greyed Out Windows 10

• #2

  Define channels disappear. Do you mean that when you call up the EPG or a channel list that it is completely empty with noting listed at all or that when you select a channel there is no picture and sound even though the channel name still appears in the list/EPG?
  There is absolutely no reason why using the HDMI should wipe the tuning memory. However using poorly screened HDMI and especially aerial cables can be a problem if the two are in close proximity. There can be interference between the two cables that can affect reception of Freeview.
  The cure is to use good quality cables and keep them separated from each other as much as possible.
  Also if the tuning memory was not wiped (ie the channels were still listed) you should not have retuned until you had eliminated every other possible cause of the problem.
  So first thing I would do is get a good quality well screened aerial cable and try that. Unplug the HDMI lead to avoid any possibility that it is causing interference. See if a retune now restores the channels. If it does DO NOT retune again!
  If the tuning memory is getting wiped then that implies the TV is faulty as it should not be happening.
  Unless of course it's not something silly like the TV is being switched to analogue mode which of course would show no channels.
• #3

  By 'channels disappearing' we mean that the channels that are stored by the TV get wiped ie there are no channels in the EPG.
  We've tried a different TV and exactly the same thing happened - all stored channels get wiped from the EPG the minute the DVD player is switched on and the TV switches from Digital TV mode to HDMI DVD mode.
  Which means it must be one of the following?
  Aerial cable
  HDMI cable
  DVD player
  We're going to test all 3 of these individually/independently by swapping with other aerial/HDMI cables and another DVD player.
  Still odd though that two TV's are having their stored EPG channels completely wiped the minute the DVD player comes on.
• #4

  There is no reason why that should be happening. There is no mechanism I can think of that would explain this.
  It would be very unusual for two TVs to show the exact same fault, though by no means impossible. Though it would be less likely if the two TVs are different makes and models.
  Are you absolutely certain that the TV is switching back to the digital tuner once the DVD is finished with? When switched to HDMI input it is entirely possible that you will get nothing showing in the EPG. Though on my LG telly I get a warning message to say that the EPG/channel list is only available in TV mode.
  Or it is switching back to the analogue tuner for whatever reason. Which again would show nothing.
• #5

  Looks like HDMI cable. When we put DVD on and then back off, programmes stored are wiped.
  However, then taking the HDMI cable from the DVD out of the TV input connection, the channels reappear.
  How odd.
  Will get new HDMI cable and hopefully the problem will be solved.
• #6

  Will get new HDMI cable and hopefully the problem will be solved.

  Either buy it online so that if it turns out not to be the problem you can return it, no questions asked, or get one in Poundland on the basis that it's cheap and you have hardly anything to lose. All those I have bought have been from Poundland and I have had no trouble at all with them.
• #7

  Consider replacing the cheap thin coax fly-lead with a proper hand-made double-screened version; as well as keeping the aerial cable as far from the hdmi cables as you can.
  Cross-interference between the two is not unusual, but down to poor cable screening and/or proximity in 99/100 cases.
• #8

  I have experienced similar once before, the Hdmi cable effecting freeview reception when the aerial and hdmi cords were touching. But in my example, I replaced the aerial cord and that also fixed the problem.
• #9

  Looks like HDMI cable. When we put DVD on and then back off, programmes stored are wiped.
  However, then taking the HDMI cable from the DVD out of the TV input connection, the channels reappear.
  How odd.
  Will get new HDMI cable and hopefully the problem will be solved.

  Changing the cable probably won't make any difference.
  If there are no channels listed when the DVD is on and then they re-appear when the HDMI lead is removed then the channels are not being wiped. otherwise they would not re-appear unless you re-tuned.
  As I posted above the reason is possibly that the TV is simply not switching back to the tuner from the HDMI input.Yanking the HDMI lead out kicks the telly into switching back.
  There is probably a Source or Input button on the TV remote control, might have an icon of a square with an arrow across one edge pointing into the square. I would bet that if you press that a list of possible sources will appear and it says the TV is switched to the HDMI input. I would bet that if you changed it manually back to the tuner that the TV channels will re-appear.
  You could try turning HDMI control off (different manufacturers call it different things) but that probably means having to change input manually all the time depending on what you want to watch.